Hostess Tips

Having a host that is involved and interactive during a party can lead to a more successful party. Here are some tips on helping your hosts.

Encourage your host to:

  • Comment on your posts and respond to others’ comments (when applicable)
  • Share their favorite item from the website
  • Help their guests find something, or if they don’t know how to help, tag you so you can help
  • Share any Tula Xii items they already own, and how they use them
  • Share why they are excited about the party
  • Participate in games and fun posts

By being present in the event, the host helps the guests feel at ease, comfortable, and is the bridge between you and the guests. An online party is just like an in home party in the fact that the people who are attending are there for the Host. They want to hang out and chat with the host. They want to help the host earn the rewards, because the host is their friend/co-worker/child’s teacher…..They are there to help the host and the more the host is involved, the better the party will do.

Party Tips

Before the Party

  • Help the host make a guest list. For online events, have the host reach out to people personally. This communication should be authentic and not a lengthy copy and paste message.
  • Having the host post a couple of fun interactive posts on their personal FB page can help the host reach out and find people that would be interested that they may have never known would be interested.
  • Does the host want to just share the organizers as a whole or focus on one lifestyle? This helps you know how to guide the party posts.
  • Let the host know that online parties are more successful if the host engages during the party. We talk about this more in a moment.
  • Create the event. Either a closed group or an actual FB event will work.
  • Create the event in your back office as well.
  • Gather images and ideas to share during the event.

During the Party

These are mainly online party tips (with face-to-face tips in parenthesis)

  • Make use of Facebook Live during an online event to welcome the guests to the party. Going live in an event helps the guests get to know you better and they will feel more connected to you. Sample below. (This is a piece that would be used during a face-to-face party as well)
  • Using fun graphics, questions, and games can help you get to know the guests and find out what they need to get organized. (You can play games face-to-face as well although interaction face-to-face without engagement posts is a little easier and may not be necessary)
  • Make sure that you are active in the event, just as you would be at an in-home event. Chat with the guests on line in the event and if they need more guidance or help, ask if you can message them.
  • Thank those that order during the event.

After the Party

  • Within a day or two after the party date, encourage the host to contact any people that said they would attend but didn’t show up. They might have had a last minute scheduling conflict that prevented them from coming to the party, but wouldn’t prevent them from placing an order.
  • Make sure that your host gets you all the orders that they personally collected within a few days of the party.
  • Encourage the host to send a thank you for attending text or email to those who came to the party (in home) or a thank you message in the event (online party).
  • You should also send a thank you and then follow-up with anyone that wanted to book.

Follow Up

Follow-up is a vital part of your business. Customers want to know that you appreciate them purchasing from you. Sending a quick thank you message or email when they order, letting them know that their order has shipped, and a quick little message when the order is delivered are great ways to let them know that you appreciate them supporting your business. Tracking when a customer orders, what they order, a few notes on colors/styles/sizes they use, if they have hosted a party, and even how you met them can help you personalize your messages to your customers. This kind of follow up lets the customer know that you are paying attention and getting to know them as an individual and not just another sale. This also allows you to know when a customer may need new weekly inserts or a note insert if it has been awhile since they have ordered one.
Follow-up can happen by message/email/text/call, but can also be done in your VIP group if you have one. If you don’t, it is something to consider as it allows you to continue to connect and bond with your customers as well as share exciting new releases when they happen, all in one place. This of course is not the only place that follow up should happen, but it is a great tool to have for your business.
However you decide to follow-up, being consistent and genuine is the best way to support your customers and grow your business.

Scroll Party

A Scroll Party is a great way to share what Tula XII has to offer in a quick scroll and look format. Clickable sections take the customer to a more in-depth section of the website and allow them to add to cart! When they check out, they can select the party they are shopping on, submit their order, and go on with the rest of their day! Since the link for the Scroll Party page will stay the same (as long as you copy it from your personal replicated website) it  is so easy to share the link. We also have provided you with a quick training on how to make a QR code so you can use that as well. You will be Scroll Partying in no time!

Where and How Customers can Scroll Party

  • At your kid’s/grandkid’s game
  • While waiting in the school pick up line
  • In the dr’s office waiting room
  • At a vendor event
  • In an online vendor event
  • At work in the break room with your coworkers 
  • At a PTO fundraiser
  • When an in-person party isn’t possible
  • For the customer that just wants to get to the shopping 
  • When a host just wants to shop, share a link with friends, and earn host rewards
  • As an alternative to a traditional catalog party
  • Anywhere you have access to the internet

Let’s take an in-depth look at ways to utilize a Scroll Party in more detail:

  • When someone wants to host a “catalog party” but isn’t wanting to carry around a bunch of catalogs, a Scroll Party is a perfect alternative. Provide them with the QR code and they can print that out so their co-workers can scan the code and get to shopping. They can share the link in an email or text. 
  • When you are chatting with a potential Host that isn’t on Facebook and doesn’t want to host an in person party, this format allows them the freedom to share quickly and from anywhere. This also removes a lot of the pressure that is felt by some people when attending a party on Facebook or in person. 
  • The simplicity of sharing a link or a QR code makes it easier for a Host to share with more people quickly.

A few tips to make a Scroll Party work well for you:

  • Make sure your contact information is up to date on your public profile in your back office so your customers can contact you in other ways besides Facebook.
  • Have a few copies of your QR code with you to hand to people who ask about your product while you are on the go.
  • Have your QR code displayed at any in-person vendor events you participate in to make it easy for people to find and visit your site.